Refund Policy

Last updated: March 2026

Overview

Markdown Converters is committed to your satisfaction. If you're not happy with your subscription, we offer a straightforward refund process. This policy applies to all paid subscription plans purchased through our platform.

Free Plan

Our Free plan requires no payment and can be used indefinitely. No refund is applicable. You can cancel or stop using the Free plan at any time with no obligation.

Refund Eligibility

Monthly Subscriptions

Monthly subscriptions can be cancelled at any time. If you cancel within 14 days of your initial purchase or most recent renewal, you are eligible for a full refund of that billing period. After 14 days, your subscription will remain active until the end of the current billing period, and no refund will be issued.

Annual Subscriptions

Annual subscriptions are eligible for a full refund within 14 days of the initial purchase. After 14 days, we offer a prorated refund for the remaining unused months of your subscription. The prorated amount is calculated based on full monthly rates for the months already used.

How to Request a Refund

To request a refund, please contact us at:

Please include your account email address and the reason for your refund request. We value your feedback and use it to improve our service.

Processing Time

Refund requests are typically reviewed within 2 business days. Once approved, refunds are processed within 5–10 business days and returned to the original payment method. You will receive an email confirmation when your refund has been processed.

Non-Refundable Items

The following are not eligible for refunds:

  • Conversions already consumed during the billing period
  • Add-on credits or one-time purchases (if applicable)
  • Subscriptions cancelled after the 14-day refund window (monthly plans)

Plan Changes

If you downgrade your plan, the change takes effect at the start of your next billing cycle. If you upgrade, the new plan takes effect immediately and you are charged the prorated difference. Downgrades do not trigger a refund for the current period.

Contact Us

If you have questions about this refund policy or need assistance, please reach out to us at hello@markdownconverters.com. We're happy to help.