MCP Server

Troubleshooting

Common issues with MCP Server connections and how to resolve them.

"Invalid or disabled MCP token"

  • ●Check that the URL is correct and complete
  • ●Verify the connection is enabled in your dashboard
  • ●The token may have been regenerated — check if you need to update the URL

"Rate limit exceeded"

  • ●You've made more than 60 requests in the last minute
  • ●Wait 1 minute and try again
  • ●Consider spreading requests across multiple connections if needed

"MCP access not available on current plan"

  • ●MCP Server requires a paid plan (Starter, Pro, or Scale)
  • ●Upgrade your plan to restore access

"Session not found or expired"

  • ●Your AI app's session timed out (30-minute idle timeout)
  • ●The AI app should automatically reconnect — try your request again

"AI app can't find the connection"

  • ●Make sure you're using the "Streamable HTTP" transport type (not stdio or SSE)
  • ●Double-check the URL format: https://app.markdownconverters.com/api/mcp/mcp_...
  • ●Restart the AI app after adding the URL

"Connection shows "never used""

  • ●The AI app hasn't made any requests yet
  • ●Verify the URL is correctly configured in the AI app
  • ●Try asking the AI to list your conversions as a test

Still need help?

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